Shipping policy

SHIPPING & DELIVERY POLICY

At Juicing with Dee, we want to make sure your fresh juices and beverages arrive safely and conveniently. To provide a smooth delivery experience, we use Uber delivery services to transport orders directly to our customers.

Please read our shipping and delivery policy carefully before placing your order.

1. Delivery Method

All local orders are delivered using Uber delivery services.

Please note:

  • We do not provide traditional shipping services through Canada Post, UPS, FedEx, or other postal carriers.

  • Customers will NOT receive a tracking number for their orders.

  • Your order will be delivered directly to the delivery address provided at checkout.

2. Delivery Confirmation Email

After placing your order, you will receive an email from Juicing with Dee containing your scheduled delivery date and estimated delivery time.

IMPORTANT: You MUST confirm that you have received your delivery information.

Once you receive the email, please reply with the exact word:

"CONFIRMED"

This lets us know that you have received and acknowledged your scheduled delivery date and time.

3. Two-Business-Day Confirmation Requirement

Customers must reply to the delivery confirmation email within TWO (2) business days.

If we do not receive your confirmation within this timeframe, your order may be delayed or cancelled.

Please check your inbox, junk mail, and spam folders regularly after placing your order.

4. Delivery Availability

Customers are responsible for being available to receive their orders on the confirmed delivery date and time.

Please ensure:

  • Your delivery address is accurate and complete.

  • Your contact information and email address are correct.

  • Someone is available to receive the delivery.

  • You are prepared to collect your juices promptly upon arrival.

5. Delivery Delays

Although we do our best to ensure timely deliveries, delivery times may occasionally be affected by weather, traffic, driver availability, or other circumstances beyond our control.

If there are any changes to your scheduled delivery, we will communicate with you by email.

6. Incorrect Delivery Information

Juicing with Dee is not responsible for failed deliveries resulting from incorrect addresses, incomplete delivery information, or customers being unavailable to receive their orders.

Please double-check all delivery details before submitting your purchase.

7. Free Shipping

Free delivery is available on qualifying orders over $75, subject to the delivery locations and conditions advertised on our website.

8. Fresh Product Handling

Our juices are freshly prepared and perishable. Customers are responsible for refrigerating their juices immediately upon receiving their delivery to maintain freshness and quality.

9. Contact Us

If you have questions about your order or delivery, please contact us:

Business: Juicing with Dee

Website: www.juicingwithdee.ca

Thank you for choosing Juicing with Dee! We appreciate your business and look forward to delivering freshness right to your door.

Freshness in Every Bottle!